Terms & Conditions
Terms & Conditions — THEBYK.COM
Welcome to THEBYK.COM. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
1.1 THEBYK.COM is operated by [THEBYK], registered in the AUtralia, UK and USA, .
1.2 These Terms & Conditions govern your use of our website, purchase of products, and use of our services.
1.3 By using our site, you confirm that you are 18 years or older, or have parental/guardian consent to purchase.
2. Ordering
2.1 All orders are subject to acceptance and availability.
2.2 Prices, descriptions, and stock are correct at the time of publication, but we reserve the right to change them without notice.
2.3 We reserve the right to refuse or cancel any order for reasons including, but not limited to:
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Stock unavailability
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Suspected fraudulent activity
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Pricing or typographical errors
3. Payment
3.1 Payment must be made in full at the time of purchase.
3.2 We accept major debit/credit cards, PayPal, and other payment methods as displayed at checkout.
3.3 Orders will not be processed until payment is authorized.
4. Shipping & Delivery
4.1 Delivery times are estimates and may vary depending on your location, stock availability, and courier services.
4.2 We use fully tracked shipping for all items.
4.3 Free shipping applies to orders over £149.
4.4 THEBYK.COM is not responsible for delays caused by third-party couriers, adverse weather, or unforeseen circumstances.
5. Returns & Refunds
5.1 Please refer to our Returns Policy for full details.
5.2 Returns must be requested within 30 calendar days of delivery for bikes and 30 days for parts and accessories.
5.3 Items must be returned in as-new, unused condition, in original packaging.
5.4 Return shipping for bikes within the 30-day window is free. Customers are responsible for ensuring items are securely packaged.
6. Student Discount
6.1 Verified students can receive an 18% discount on all items.
6.2 Proof of student status is required via UNiDAYS or Student Beans.
6.3 Discounts cannot be combined with other offers unless explicitly stated.
7. Product Information
7.1 We make every effort to ensure that all product images, descriptions, and specifications are accurate.
7.2 Product colors may vary due to screen differences.
7.3 We reserve the right to make minor design or specification changes to products without notice.
8. Liability
8.1 THEBYK.COM is not liable for any indirect, incidental, or consequential losses arising from the use of our products or website.
8.2 Liability for defective products is limited to repair, replacement, or refund, as outlined in our Returns Policy.
8.3 Nothing in these terms limits your statutory rights.
9. Intellectual Property
9.1 All content on THEBYK.COM, including images, text, logos, and graphics, is our property or used with permission.
9.2 You may not reproduce, distribute, or use our content for commercial purposes without written consent.
10. Privacy
10.1 Personal information collected on THEBYK.COM is handled in accordance with our Privacy Policy.
10.2 By placing an order, you consent to the use of your personal data for order processing and communication.
11. Governing Law
11.1 These Terms & Conditions are governed by the laws of England & Wales.
11.2 Any disputes arising from the use of THEBYK.COM or orders will be subject to the exclusive jurisdiction of the courts of England & Wales.
12. Changes to Terms
12.1 THEBYK.COM reserves the right to update or modify these Terms & Conditions at any time.
12.2 Updated terms will be posted on this page, and continued use of the website constitutes acceptance of the changes.