Shipping
Shipping Policy — THEBYK.COM
Shipping Overview
| Category | Standard Shipping | Express Shipping | Notes |
|---|---|---|---|
| Parts & Accessories (Small Parcels) | Free over £149 | ||
| £12.94 for orders under £149 | £17.97 | Fully tracked | |
| Bikes & Bulky Items | From £29 | — | Fully tracked |
| Next-Day Dispatch Cut-Off | Orders placed by 5:00 PM GMT | Orders placed by 5:00 PM GMT | Applies Monday–Friday |
PARTS & ACCESSORIES — FREE SHIPPING OVER £149
Standard Shipping:
Orders over £149 ship free within the UK using tracked delivery services.
Orders under £149 ship for £12.94.
Delivery estimates: 6 to 14 business days.
Express Shipping:
Express shipping is available for £17.97.
Delivery estimates: 1 to 6 business days.
Please use the Shipping Calculator on our product pages for exact delivery costs.
SHIPPING OF BIKES & BULKY ITEMS
Shipping for bikes and other large items starts at £29.
Exact pricing can be found by using the Shipping Calculator on individual product pages.
All bike and bulky item shipments are tracked, allowing you to follow your delivery every step of the way.
NEXT-DAY DISPATCH
Orders received by 5:00 PM GMT are usually dispatched on the following business day.
Due to periods of high volume, dispatch may occasionally take up to 3 business days or more. Our warehouse team works hard to process orders as quickly as possible—thank you for your patience.
Important notes:
-
Orders placed on weekends or UK public holidays will begin processing on the next working day.
-
Once your order has shipped, you will receive a dispatch email with tracking details.
-
Recently dispatched orders may remain in our warehouse until the courier’s next collection.
-
Please allow up to 12 hours for tracking numbers to activate in the courier’s system.
ORDER STATUS DEFINITIONS
Hold:
Your order is temporarily paused. This may be due to payment processing delays, incorrect address details, or other verification issues. If we require additional information, we will contact you.
Pick:
Your order is queued for handling by our warehouse team and will be processed within up to 5 business days.
Pack:
Your order is being packaged for shipment.
Dispatched:
Your order has been packed and is in one of the following states:
-
Awaiting Courier Collection — Recently dispatched orders may still be at our warehouse until the courier collects them, typically the same day or next business day. Orders dispatched late Friday may not be collected until Monday.
-
In Transit — Your order has left our warehouse, your tracking number is active, and the shipment is on its way to you.